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    AI Voice Agents for NZ Businesses

    Your own AI receptionist for NZ businesses. $70/mo.

    Answer every call. Qualify every lead. Book every appointment. 24/7. Sounds human. 100 minutes included.

    From $70/mo + GST

    Hear a Live Demo: 04 477 7617

    Free 30-min call · We'll show you 2–3 things to automate first · No obligation

    $295+GST one-off setup for most setups · No contracts · Cancel anytime · NZ-based support · Sub-second response times

    More complex integrations are quoted separately during initial scoping, before work begins.

    Prefer to be invoiced? Sign the Service Agreement →

    Inbound call, 6:48 pm

    Answered by AI

    1. Caller

      Hi, do you have anything tomorrow morning for a check-up?

    2. AI

      We do. I have 9:30 or 11:15 with Dr Patel. Which suits?

    3. Caller

      9:30 please.

    4. AI

      Booked for 9:30. I've texted you the confirmation and our address.

    Appointment booked · transcript sent to your CRM

    Answered in under a second. Warm transfer to a person at any point.

    Built for NZ businesses like

    Member, AI Forum New Zealand

    What is an AI receptionist?

    An AI receptionist is a voice agent that answers your business phone in a natural, human-sounding voice. It picks up every call 24/7, answers common questions from your own knowledge base, books appointments into your calendar and hands tricky calls to your team with a summary. You keep your existing number.

    What does an AI voice agent cost in NZ?

    An AI voice agent in New Zealand costs $70+GST/mo, plus a $295+GST one-off setup for most setups. That covers 100 minutes a month and a natural human-sounding voice that answers 24/7, books appointments into your calendar and sends call summaries to your team. More complex integrations are quoted separately during initial scoping, before work begins. Most agents go live in one to two weeks, and there are no contracts - cancel anytime.

    See how it works in under a minute

    From a missed call to a booked job, with your team kept in the loop.

    0:00 / 0:53
    Read the transcript

    It's 6:40 on a Tuesday night. You're on a job, or sitting down to dinner, and the phone rings. Miss it, and that caller usually rings the next business on the list.

    An Automate AI voice agent answers every call, day or night, in a natural New Zealand voice.

    It's trained on your business: your services, your hours and your FAQs. So it answers questions properly, instead of just taking a message.

    When the caller's ready, it checks your calendar and books the appointment straight in, in Google or Microsoft 365.

    If a call needs a person, it transfers to your team with a quick summary, so nobody picks up cold.

    After every call you get a transcript and a summary, by email, Slack or Teams.

    You keep your existing number, it takes up to twenty calls at once, and most agents go live in one to two weeks.

    Want to hear it for yourself? Call our demo line on 04 477 7617, or book a call for your free AI plan.

    How an AI voice agent works, in about a minute
    Call the demo line: 04 477 7617

    Simple, transparent pricing

    No hidden fees. No per-seat charges. Just results.

    Most Popular

    Starter

    $70 +GST/month

    • 100 minutes included, inbound or outbound†
    • Natural human-sounding AI voice
    • Answers in under a second - no awkward pauses
    • 24/7/365 call answering
    • 20 simultaneous calls*
    • Call transcripts & post-call summaries
    • Calendar booking (Google / Microsoft)
    • Live warm transfer to your team
    • CRM integration (HubSpot, Pipedrive, etc.)
    • Email & Slack/Teams notifications
    • Knowledge base, trained on your business
    • Monthly reporting dashboard
    • Call recording & consent management

    Additional minutes: $0.35+GST/min

    †Outbound minutes also carry $0.15+GST/min NZ termination.

    *20 concurrent calls included by default. More available on request.

    Your phone provider may charge for forwarded calls. An integrated phone system may reduce this. Ask us about it.

    Get Started

    No contracts · Cancel anytime

    Custom

    Let's talk

    High volume, complex call flows, or bespoke integrations

    • Everything in Starter
    • Volume minute discounts
    • Custom integrations (PMS, booking systems, EHR)
    • Multi-number / multi-agent support
    • Outbound campaign management
    • Multilingual agents (30+ languages)
    • Automated quality assurance monitoring
    • Dedicated account manager
    • Priority support & SLA
    Our AI voice agent handles all the support calls for our candyfloss vending machines across the country. It gathers the right information so our team can get repairs sorted first time, and it even processes refunds on the spot. We're not missing calls anymore.

    Grand Events

    Event Hire & Vending, Wellington

    Most setups: $295+GST one-off - Agent configuration, voice selection and tuning, call flow design, knowledge base setup, and go-live testing. More complex integrations are quoted separately during initial scoping, before work begins.

    Sign the Voice Agent Service Agreement →

    Choose how your calls connect

    Keep your current phones, or bring your phone system and agent together.

    Use your existing phone service

    Forward calls from your current phone service to your voice agent. We help you check the setup and decide when forwarding applies, such as when you're busy or after hours.

    Your phone provider may charge for forwarded calls, and transfers back to your team are charged as outbound calls.

    Optional upgrade

    Integrate your business phones

    Bring your business phone system and voice agent together, with assessment and setup through our partner, Dynamite IT.

    We review how your team receives calls and whether an integrated setup could reduce forwarding and transfer charges. Quoted separately, based on your requirements.

    A quick note about call forwarding costs

    Forwarding a call can create another chargeable call through your existing provider. That cost is separate from your voice agent charges. Some phone plans include forwarding, others charge for it. When your agent transfers a caller back to your team, that leg is charged at $0.15+GST/min. We check your phone setup during scoping and tell you what to confirm with your provider, so nothing comes as a surprise.

    Enterprise-grade voice AI, without the enterprise price

    The same technology powering millions of automated calls globally - configured for your NZ business.

    Sub-second response times

    Replies as fast as a person - callers don't notice a pause.

    Intelligent turn-taking

    Proprietary conversation models know when to speak and when to listen. Handles interruptions, back-channelling, and natural speech patterns.

    Advanced language models

    Powered by the latest large language models for context-aware, multi-turn conversations. Understands nuance, follows logic, and handles objections.

    Knowledge base integration

    Train your agent on your FAQs, pricing, services, and policies. It pulls answers from your knowledge base in real-time, no scripts required.

    It books, checks, and updates - not just talks

    Books jobs, checks the calendar, updates your CRM records, and can trigger follow-up workflows mid-call.

    Warm transfer with context

    When a call needs a human, the AI hands over seamlessly with a whispered summary of what was discussed, so your team is never caught cold.

    Post-call intelligence

    Every call generates a full transcript, AI-written summary, sentiment analysis, and outcome classification.

    Multilingual support

    Serve diverse communities with support for 30+ languages. The agent can detect and adapt to the caller's preferred language automatically.

    20 callers at once - nobody gets the busy tone

    Handle 20 calls simultaneously by default, more on request. Every caller gets answered instantly, even during peak periods.

    Enterprise security & compliance

    Your customer data is locked down with bank-grade security (SOC 2 Type II compliant infrastructure) - and we delete recordings on whatever schedule you choose.

    The maths is simple

    What does it actually cost to handle your phone calls today?

    Cost comparison: missed calls vs hiring vs AI voice agent
    Missed calls (doing nothing)Hire a receptionistAutomate AI Voice Agent
    Monthly cost$0 (but you lose revenue)A full-time wage, plus leave and coverFrom $70/mo + GST
    AvailableBusiness hours onlyBusiness hours24/7/365
    Simultaneous calls1120 included*
    Response timeVoicemailVaries< 1 second
    Never sick or on leaveNoNoYes
    Books appointmentsNoSometimesYesEvery call
    Qualifies leadsNoSometimesYesEvery call
    Call transcriptsNoNoYes
    Speaks 30+ languagesNoNoYes
    Improves over timeNoSlowlyYesContinuously

    Want the full breakdown? See what an AI receptionist costs in NZ with worked examples, or how NZ AI receptionist providers compare.

    A missed call is a missed sale. Work out what unanswered calls are costing you.

    Do your own maths

    Revenue you could be losing

    $62,400/yr

    Defaults shown - adjust the sliders to match your business.

    Hear it yourself - call our AI receptionist: 04 477 7617

    Inbound & outbound, covered

    Inbound

    Answer FAQs, capture caller intent, qualify leads, route to the right person or book directly into your calendar. After-hours coverage. Multilingual support. Overflow handling during busy periods.

    Outbound

    Call warm leads, chase outstanding quotes, reactivate lapsed customers, appointment reminders, post-purchase check-ins, and win-back campaigns. Outbound includes transfer capability to connect to a live person when needed.

    How it works

    1. Discover

    Map call flows, FAQs, success criteria, and hand-off rules

    2. Build & tune

    Voice selection, scripts, objections, integration hooks

    3. Go live

    Monitor, improve, and report weekly (calls, bookings, outcomes)

    Not sure if a voice agent fits your business? Let's map it out together.

    Free 30-min call · We'll show you 2–3 things to automate first · No obligation

    Features

    Natural conversations

    Human-sounding voice AI tuned for NZ callers

    Live warm transfer

    Seamless handoff to your team with context whisper

    Calendar booking

    Books directly into Google Calendar or Microsoft 365

    CRM integration

    Pushes notes, transcripts, and outcomes to your CRM

    Call recording

    With caller consent management built in

    Knowledge base

    Trained on your business docs, FAQs, and pricing

    Safety & escalation rules

    "Always transfer on X", you set the boundaries

    Post-call summaries

    AI-generated transcript, summary, and sentiment for every call

    Reporting dashboard

    Calls, bookings, conversion rates, and outcomes

    Spam filtering

    Branded caller ID for outbound to avoid spam labels

    Multi-language

    30+ languages with automatic detection

    High concurrency

    20 simultaneous calls included*, no engaged tones

    Connects to the tools you already use

    Google Calendar
    Microsoft 365 / Outlook
    HubSpot
    Pipedrive
    Salesforce
    Slack
    Microsoft Teams
    Xero
    Webhooks / API
    Custom integrations

    Don't see your system? We build custom integrations for practice management systems, booking platforms, and specialist software. Ask us during your discovery call.

    Built for NZ businesses

    Dental & Medical

    Patient booking, appointment reminders, after-hours triage routing, integration with practice management systems

    Trades & Home Services

    Quote follow-ups, job booking, after-hours emergency capture, availability checking

    Professional Services

    Client intake, consultation booking, conflict checking, lead qualification

    Real Estate

    Listing enquiries, open home booking, vendor updates, buyer qualification

    E-commerce

    Order status, returns handling, product availability, upsell prompts

    Hospitality

    Table reservations, event enquiries, function booking, multilingual guest support

    Want to see how this would work in your industry?

    Free 30-min call · We'll show you 2–3 things to automate first · No obligation

    Compliance (NZ)

    Privacy & consent

    Display a brief notice about call recording/analytics where applicable

    Do Not Call preferences

    Support opt-outs and suppression lists

    Data retention

    Configurable retention and deletion policy

    Frequently Asked Questions

    Ready to never miss a call again?

    100 minutes. $70+GST/mo. Your AI receptionist starts in days.